Frequently Asked Questions
Select your device:
How do I identify a YIP Smart Tag that I found?
If you have found a YIP Smart Tag and would like see identifying information, please following these instructions. 1. With an iPhone or iPad, open the Apple Find My...
How do I identify a YIP Smart Tag that I found?
If you have found a YIP Smart Tag and would like see identifying information, please following these instructions. 1. With an iPhone or iPad, open the Apple Find My...
How do I remove a YIP Smart Tag from my iPhone?
1. Open the Apple Find My app on your iPhone.2. Tap on the "Items" tab at the bottom of the screen.3. Select the tag you would like to remove.4. Scroll down to the bottom of the...
How do I remove a YIP Smart Tag from my iPhone?
1. Open the Apple Find My app on your iPhone.2. Tap on the "Items" tab at the bottom of the screen.3. Select the tag you would like to remove.4. Scroll down to the bottom of the...
How do I replace my YIP Smart Tag battery?
The YIP Smart Tag has an approximate battery life of one year. When the battery level falls to 20%, you will receive a notification in Apple Find My. You can...
How do I replace my YIP Smart Tag battery?
The YIP Smart Tag has an approximate battery life of one year. When the battery level falls to 20%, you will receive a notification in Apple Find My. You can...
What Apple products will pair with the YIP Smart Tag?
The YIP Smart Tag will pair with the iPhone (versions 6S and higher), iPad, and iPod Touch.
What Apple products will pair with the YIP Smart Tag?
The YIP Smart Tag will pair with the iPhone (versions 6S and higher), iPad, and iPod Touch.
How to Factory Reset your YIP Smart Tag - iPhone Version
If you are trying to remove your YIP SMART TAG from one iPhone and pair it with another iPhone, see the following link for instructions. How to remove your YIP Smart...
How to Factory Reset your YIP Smart Tag - iPhone Version
If you are trying to remove your YIP SMART TAG from one iPhone and pair it with another iPhone, see the following link for instructions. How to remove your YIP Smart...
Can I Pair my smart tag to more than one iPhone?
As with all Apple products that work with Apple Find My, the YIP Smart Tag can only pair with one iPhone. However, once your tag is paired with your iPhone,...
Can I Pair my smart tag to more than one iPhone?
As with all Apple products that work with Apple Find My, the YIP Smart Tag can only pair with one iPhone. However, once your tag is paired with your iPhone,...
What is the Range of the YIP Smart Tag - iPhone Version
The YIP Smart Tag offers worldwide coverage, as it communicates with hundreds of millions of Apple devices. Here is how it works. "With You" Mode If your are within...
What is the Range of the YIP Smart Tag - iPhone Version
The YIP Smart Tag offers worldwide coverage, as it communicates with hundreds of millions of Apple devices. Here is how it works. "With You" Mode If your are within...
How to update the firmware on my YIP Smart Tag
This article applies to you if you own a YIP Smart Tag that works with Apple Find My. To ensure that you have access to most up-to-date features, please...
How to update the firmware on my YIP Smart Tag
This article applies to you if you own a YIP Smart Tag that works with Apple Find My. To ensure that you have access to most up-to-date features, please...
Why is my tag randomly beeping (iPhone Version)?
If you are with your tag and hear random tones, please follow these instructions to resolve this issue. It will take approximately 2 to 3 minutes to complete. 1)...
Why is my tag randomly beeping (iPhone Version)?
If you are with your tag and hear random tones, please follow these instructions to resolve this issue. It will take approximately 2 to 3 minutes to complete. 1)...
How It Works - YIP Smart Tag (Works with Apple Find My)
The YIP Smart Tag works with the Apple Find My network. This means that your tag communicates with almost every iPhone in the world and therefore, the range is virtually...
How It Works - YIP Smart Tag (Works with Apple Find My)
The YIP Smart Tag works with the Apple Find My network. This means that your tag communicates with almost every iPhone in the world and therefore, the range is virtually...
Pairing the YIP Smart Tag to your iPhone
Step-by-step guide on how to pair the YIP Smart Tag with your iPhone. 1. On your iPhone, make sure that Bluetooth and Location Services are turned on. 2. Remove the battery pull...
Pairing the YIP Smart Tag to your iPhone
Step-by-step guide on how to pair the YIP Smart Tag with your iPhone. 1. On your iPhone, make sure that Bluetooth and Location Services are turned on. 2. Remove the battery pull...
How to Factory Reset Your YIP Smart Tag - Samsung Galaxy Version
If you are trying to remove your YIP SMART TAG from one Galaxy phone and pair it with another Galaxy phone, see the following link for instructions. How to remove your...
How to Factory Reset Your YIP Smart Tag - Samsung Galaxy Version
If you are trying to remove your YIP SMART TAG from one Galaxy phone and pair it with another Galaxy phone, see the following link for instructions. How to remove your...
Can I Pair my smart tag to more than one Samsung Galaxy phone?
The YIP Smart Tag can only be paired to one Samsung Galaxy phone. However, you can share location information about your tag with other Samsung Galaxy phones. 1. Open...
Can I Pair my smart tag to more than one Samsung Galaxy phone?
The YIP Smart Tag can only be paired to one Samsung Galaxy phone. However, you can share location information about your tag with other Samsung Galaxy phones. 1. Open...
How do I activate "Notify Me When Left Behind"
In the Samsung SmartThings app, there is a feature called "Notify Me When Left Behind". A message may appear stating "Notify when left behind is only supported on Galaxy devices...
How do I activate "Notify Me When Left Behind"
In the Samsung SmartThings app, there is a feature called "Notify Me When Left Behind". A message may appear stating "Notify when left behind is only supported on Galaxy devices...
What is the range of the YIP Smart Tag?
The YIP Smart Tag offers worldwide coverage, as it communicates with millions of Samsung Galaxy phones. Here is how it works. "Connected" Mode If your are within range of your...
What is the range of the YIP Smart Tag?
The YIP Smart Tag offers worldwide coverage, as it communicates with millions of Samsung Galaxy phones. Here is how it works. "Connected" Mode If your are within range of your...
Will the YIP Smart Tag work with my Samsung Galaxy model?
To see information about your Samsung Galaxy model: 1. On your Galaxy phone, Open "Settings" 2. Click on "About Phone" Your Galaxy smartphone must have Android 8.0 or higher...
Will the YIP Smart Tag work with my Samsung Galaxy model?
To see information about your Samsung Galaxy model: 1. On your Galaxy phone, Open "Settings" 2. Click on "About Phone" Your Galaxy smartphone must have Android 8.0 or higher...
Pairing the YIP Smart Tag to your Samsung Galaxy Phone
Step-by-step guide on how to pair the YIP Smart Tag with your Samsung Galaxy Smartphone. 1. On your Galaxy phone, make sure that Bluetooth and Location Services are turned on. You will find these in...
Pairing the YIP Smart Tag to your Samsung Galaxy Phone
Step-by-step guide on how to pair the YIP Smart Tag with your Samsung Galaxy Smartphone. 1. On your Galaxy phone, make sure that Bluetooth and Location Services are turned on. You will find these in...
Is YIP Smart Tag (Samsung Galaxy Version) compatible with all Android phones?
No. If you have an Android phone that is not a Samsung Galaxy phone, the YIP Smart Tag will not work with your phone. The YIP Smart Tag (Samsung Galaxy...
Is YIP Smart Tag (Samsung Galaxy Version) compatible with all Android phones?
No. If you have an Android phone that is not a Samsung Galaxy phone, the YIP Smart Tag will not work with your phone. The YIP Smart Tag (Samsung Galaxy...